We have integrated the Kanban Board into our Dynamics 365 Customer Service, and it has been a fantastic addition. It seamlessly aligns with our Azure DevOps Kanban, making our workflow much more efficient. A big thank you to Inogic Support!
- Frances Basile
Undo2Restore is a perfect plugin for handling version history information and restoring specific version which is very comfortable.
- Admin Holubarz
This solution covers all scenarios that come up when selling Subscription Products. The solution handles several different pricing models very well. It can automatically generate Invoices. In addition, it even includes a system to manage Trials. The Technical Support Team is excellent. They are very responsive and go the extra mile to make sure that everything is working as expected.
- Jeff Morales
Thanks to the Mapltytics Team for helping me launch the maps. a great product!
- Justin Gill
Very good product and amazing team of support.
- Sudhir Ingole
This solution provides the ability to save time and increase efficiency. The functionality is outstanding, and the service is great. Highly recommended!
- Felipe Vasquez
the only app that allows full integration of whatsapp with Dynamics cappabilities and build new things on top of it. We keep signinig projects with clients for this solution
- Victor Lobo
Nice support and are very eager to listen to and implement customer feedback! Highly recommend.
- Patrick Venturini
Maplytics is an excellent tool for mapping, route optimization, and territory management in Dynamics 365 CRM. It’s intuitive, efficient, and packed with features to boost productivity. The support team is outstanding—they’re responsive and even offer customizations to meet specific business needs. A must-have for any organization looking to enhance their CRM capabilities!
- Amjed Eltahir
Inogic's product has been very helpful with identifying and removing our duplicate records.
- Lewis, Phil
This product has been very useful for us with the documents and attachments in CRM. Easy to use and very effective. The support is outstanding! I highly recommend this product!
- Åsa Jedheim
- Dilbagh Singh Sandhu
- Shanae Clarke
Click2Clone tool is an amazing tool. It helps to quickly clone any CRM record along with its child records, i.e. Order and Order Lines. The tool is highly configurable to choose which fields and what child records you want to clone. Technical support is very good as well.
- Emilia Arkadyev
We recently enjoyed using this solution and cannot recommend it highly enough. It's incredibly intuitive and adapts seamlessly to the needs of our team and institute at Alumni Relations, IIT Gandhinagar. This solution has become a one-stop shop for our needs, making managing our alumni connection on WhatsApp immensely easy. It has turned around our response time. We are more efficient and quick because of this solution. The support team is fast and effective, assisting within 24 hours whenever needed. The solution is reliable and affordable, making it a perfect fit for our budget. What stands out to us is the support team's commitment to staying updated. They're always ready to implement improvements, ensuring we have the best tools. Overall, this solution has genuinely enhanced our operations, and we are excited to see how it continues to evolve!
- Office of Alumni Relations, IIT Gandhinagar
Just want to say a massive thank you to the team at Inogic for accommodating our requirements into their product in record time. It has been a fantastic experience and refreshing to see a solution provider be as open and responsive as they were. Highly recommend 10/10.
- Gerhard Pretorius
The Kanban add-on for Dynamics 365 is an excellent tool that offers a visual drag-and-drop interface that allows users to easily organize opportunities through different stages. We picked this add-on mainly because it is way more customizable than Microsofts out of the box Kanban view. Inogic provides very good and responsive support for its Kanban add-on when it comes to issues or licensing.
- Fabian Ster
The solution is quite intuitive, adapts to all the needs of organizations, the support is fast and effective. Reliable and affordable.
- Isaias Núñez
Great solution. This helped our company to save a lot of storage space by moving out attachments to SharePoint. Plus their support is TOP TIER and will help you with anything you might need. Highly recommend SharePoint Security Sync and Inogic.
- Matheus Vazzoler
We are using this solution to integrate MailChimp data and into D365 Sales and it is helping us to analyze our customer's data that comes from MailChimp and integrate with their CRM profile, the support team is super helpful, flexible and ready to cooperate.
- Tarek El Bacha
This product is extremely feature-rich with customizable solutions for all industries. The team helps explain each function and is very knowledge about every aspect of the application. I would highly recommend using this application
- Caitlin Owens
I recently had the pleasure of working with Inogic's dedupeD for our organization's duplicate management needs, and I must say that the experience has been nothing short of outstanding. The team at Inogic has proven to be incredibly supportive and dedicated in meeting our unique requirements, going above and beyond to deliver exceptional solutions within a remarkably short time frame. From the very beginning, it was evident that Inogic's team was committed to providing us with the best possible experience. They took the time to thoroughly understand our specific needs and challenges related to duplicate detection and merging, ensuring that their app could be tailored to our organization's workflows seamlessly. What truly sets Inogic apart is their unparalleled support. Whenever we encountered any issues or had questions, their team was always just a call or email away, ready to assist us promptly. Their responsiveness and willingness to address our concerns in a timely manner were truly remarkable. It's a testament to their commitment to customer satisfaction and delivering top-notch solutions. I was particularly impressed with Inogic's ability to provide us with updated solutions that precisely aligned with our requirements. They took our feedback seriously and swiftly implemented the necessary enhancements to improve dedupeD's ability to detect and merge duplicates effectively. This level of customization and agility is a testament to their expertise and dedication to meeting the unique needs of their customers. Thanks to Inogic's dedupeD, we have significantly streamlined our duplicate management process. The app's powerful capabilities, combined with the tailored solutions provided by the Inogic team, have helped us save valuable time and resources, ultimately improving our overall data quality and integrity. In conclusion, I highly recommend Inogic's dedupeD to any organization seeking a reliable and customizable solution for duplicate management. Their exceptional support, rapid response time, and commitment to understanding and addressing customer needs make them a standout choice in the market. Kudos to the entire DedupeD team for their outstanding product and service!
- Ashwiny Ashok
Maplytics has been a lifesaver for our organization. From the very beginning, the Inogic team addressed all of our requirements by teaching us easy configuration and it has turned out to be a fantastic route optimization planner for our sales team. The company has been a dream to work with; they are proactive and flexible. This is the best CRM software vendor I have worked with and I highly recommend to anyone looking for route optimization software.
- Annalaissa Harris
The product itself is great if it is configured correctly. We started use this product because the previous MS partner brought this over with little knowledge transfer. Inogic helped us to bring it to a working state. Great customer service from the team, quick response too.
- Gongbo Sun
As a consultant for Microsoft Dynamics 365, I can only recommend Maplytics as a great addition to our customers’ CRM systems. With Maplytics, our customers have a graphical overview of all their accounts, contacts and leads and the ability to plan routes for visiting them directly in their CRM system. The support is also very quick and solution oriented. Highly recommend!
- - Dominik Dorschner
We have conducted numerous tests with the Kanban solution provided by Inogic, and so far we have been very pleased with the results. The technical team is always ready to assist and has greatly supported our testing efforts. We believe that this Kanban solution is an excellent way to enhance the CRM process using solutions developed on Dynamics/Power Platform.
- Erico Lima
Working in a charity with numerous and complex relationships, this tool is able to meet our needs to display multiple relationships in a user friendly manner. Not only is the customer support excellent and the tool able to be developed easily by our in house developer; but also, the front end users find it an excellent way to manage and monitor their case loads. One user stated: “I really like this new feature, it has saved a lot of time in trying to find out what support the SU has had.” Would recommend for organisations where having a visualisation of all relationships to a service user, and the ability to create and review related records from one place is desirable.
- Christina Jewell, SSAFA
I use this in a few places throughout my environment. I actually don't interact with the tools directly very much because Inogic has integrated the solution more directly such that it is engaged automatically. The package has never failed to deliver. We are using it in multiple areas to automatically generate a document into a PDF and either send an email automatically or bring the email up on screen for the user to complete. Inogic is a great developer to work with. We conduct most of our communication with them via email. The communication is clear and organized, and therefore efficient. Ultimately, the work is always accurate and thorough. Because of their time difference to us (US / India), we often are able to email them during our day and come in the next to find the work complete.
-Tim Miller, Deppmann
We have used Click2Export for years, it works as intended and their support is excellent.
- Rolf van Rijn, Red Diamond
The installation can be a little challenging at first. Occasionally we've had some sync issues. But the support is very impressive. No challenge is too much and the team are extremely courteous and helpful.
- - Andrew Kolyvas, Nuage Solutions
The support team is willing to help and fix any issues no matter how long it takes. Once everything is resolved, the product works great!
- - Paige Irvin, ICM Document Solutions
We used this to build a subscription center to users can get email alerts when certain events happen within the CRM. We have quite a few Inogic solutions. Alerts, Maplytics and Map My Relationships. They all work really well for our needs. But what makes Inogic stand out, is their support. Any issues or even just feature suggestions get a response within 1 business day and they are very open to improving their products based on our feedback. Sometimes a new feature even gets delivered just some weeks after suggesting it. Quite impressive!
- Robert Hawke
Click2Clone is a big time saver for our sales team. They no longer have to re-enter all of the opportunity information each time they have sales to the same client.
- - Nickel, Gregg
This is a wonderful app helps to retrieve accidental deleted records, and columns data. Maintains history of all changes made(excellent feature). App is very easy to install, cheap and can start using it in no time.
- Ram Sama
SharePoint Security Sync proved to be a great tool for permission synchronization, combining ease of configuration and usability. The fast-responding support helped us when the issue occurred.
- - Sergiy Demchuk, Northrop & Johnson
We have been working with the Inogic Kanban board for a few months and are satisfied with both the solution and the helpfulness Inogiv offers. They are happy to help via an online call and provide good and helpful guides via email. The product meets our expectations in terms of quality, price and service.
- Philip Nielsen
We have found Alerts4Dynamics to be a powerful and flexible alerting solution for a large number of scenarios and users. The Inogic team has been very responsive with support as well which has made our experience even better with Alerts4Dynamics.
- Steve Justice
The flexible and easy-to-use customizations allow us to effortlessly create and manage alerts for various entities and occasions. Additionally, many thanks to the prompt and helpful support team.
- - Yulia Alekseeva, ESPROW
We enjoy the services of radius searches and route optimizations to decrease the downtime for our customers. As our customers are connected via a network of pipes and wires underground, successfully and efficiently locating the affected station is essential for us. Maplytics provides us with this.
- Nikolaj
This is indeed a great tool which helps to solve multiple use cases in several different applications therefore saves lot of time and effort on development. Additionally their customer service team is super responsive in case of any questions/concerns. Highly recommended for any D365 implementation.
- Arun Gupta
Sony Pictures
I recently started using this wonderful tool, and I must say it has been immensely helpful. Not only does it provide the features I need, but the support team behind it is simply fantastic. The tool itself offers a wide range of functions that have significantly improved our workflows. It has streamlined various processes, allowing me to accomplish tasks more efficiently. From its user-friendly interface to its powerful capabilities, this tool has exceeded my expectations. What truly sets this tool apart is the exceptional support provided by the team. Whenever I had a question or encountered an issue, their response time was incredibly fast. They were always ready to assist and went above and beyond to ensure my concerns were addressed promptly. Their knowledge and dedication are truly commendable. I highly recommend this tool to anyone seeking a reliable solution. It not only delivers outstanding performance but also provides an unparalleled level of customer support. Kudos to the team behind this remarkable tool! Disclaimer: This review reflects my personal experience and opinions with the tool and its support.
- - Muschalik Meikel
Super quick glance on the complex layers of contacts and accounts data in CRM. Very intuitive, simple, and efficient but with reasonable price tag. Even its customer service is remarkably swift and supportive. Highly recommend Map My Relationship!
- Kate Myounghee Kim, Green Culture Fund
The Lead Assignment and Distribution App was exactly what our firm was looking for. The Round Robin Assignment feature and the ability to configure various user workloads provided a comprehensive user experience that we were not able to find anywhere else. Moreover, the customer support team at Inogic is awesome. They are very responsive, dependable, and go above and beyond to ensure that the process continues to work effectively. I highly recommend this app to anyone seeking to automate their process!
- Brian Lee, Keystone Law Group
The team at Inogic is awesome and helped me solve a problem that wasn't even their own. Sam went above and beyond to make sure this app works for my business needs. I am happy with the results and how the process is easy to use!
- Jerry Buckholt
The “Maplytics”, “Inolink”, and “Attach2Dynamics” Inogic Products enabled us to enhance the functionality of our flagship commercial product ACE Service Tech App for D365 CE without having to develop and support those complex features ourselves. We provide our customers with a single license bundle that includes the D365 licensing as well as the suite of Inogic Products we use to equip our product with enhanced features. We can count on Inogic to support us when it comes to maintaining and integrating these three applications into customer deployments.
- Jim Aloye, CEO/Founder/Owner
The configuration is easy, we were in production in 1 day. The service team started using this on cases and custom entities cutting daily stand up meeting times by 1/3.
- Eric Stearns, Stearns Financial Group
Does just what we need with some nice customisation options. Good support too!
- Stephen Pryke
We use User Adoption Monitor in our company to track who is using the system and what they are doing. By doing this it allow us to not only see what reps are up to but also allows us a mechanism to improve our company performance by better understanding who our customers are and what their requirements are. It is a critical tool to understanding the Voice of the Customer.
- Bryce Whitlock, Saxco
Most reviews tell how wonderful a company is and skips all the possible hiccups along the way. In our industry we know companies will always have an issue at some point however we judge a company as to how fast the pick themselves up and fix the issues when and if one happens. I am here to say that Maplyics did have a simple communication issue at first however they located the issues solved it quickly and other than that our experience has been nothing but 5 stars since in fact their communication is second to non and customer service is fantastic.
We save countless hours across the board when running our projects. Saving hours leads to a better ROI on both the platform and our bottom line . Maplytics has allowed for faster and greater response from our vendor base which in the construction industry is almost as important as the dollar figure the vendor provides on their bid.
Yes I would… Simply read the info above as I think that speaks for itself as to why Maplytcis is a great platform/addon to MS D365.
Amazing… Sam you are terrific!
I honestly can't think of anything else to say as we are a very happy user/customer.
- Drew E. Baratz, NM&C Inc.
This application is SUPERB !!! the integration with Microsoft Dataverse is fantastic
- - Matteo Giovannini
For our business needs, we had to create a Power Automate workflow to work ahead of the Lead Assignment and Distribution Application to filter what becomes a Lead in the CRM. Once the Lead is created, based on the parameters we set, the Lead is distributed within seconds! What’s unique about this app is that we couldn’t find another inexpensive solution that could be ready to apply as quickly as possible. Distributing the influx of Leads automatically to our representatives to work adds value by freeing up the manual work saving time. The support of you and your team was right on target within one business day ready to get on a call as needed. I would recommend this application to any small to medium size businesses that are trying to grow to enterprise size because of the affordability, speedy implementation, and the great support!
- Jerry Buckholt, Commercial Fleet Financing
Click2Clone is Great solution for non-developer admins to achieve robust cloning functionality.
We’re very impressed with Click to Clone, and find it extremely user-friendly and invaluable for our business. We would highly recommend it – definitely 5 stars
- Blue Sprout
Maplytics’s ability to plot out data points on a map & see how they relate to other sources is fantastic. It is like google maps but with your Account & Contact records. Maplytics helps us identify the closest distributor quickly and easily on a map.
As a renowned consulting firm and one of the largest Microsoft partners in German-speaking countries, ORBIS AG is very reluctant to enter into partnerships. A non-constructive partnership can lead to a loss of reputation on the market. As an Inogic partner, ORBIS must say: - With Maplytics, Inogic delivers a very powerful product. - All questions are answered within a few hours. - Our customers are very satisfied with Maplytics. - We are very satisfied with the partnership.
- Jann G. Marmit, ORBIS
From the first correspondence, my experience with the Maplytics team has been a pleasure. The Maplytics Team is friendly, knowledgeable and responsive, and they were committed to ensuring their tool met my business needs. The smart features in the Maplytics tool have made our search process faster and easier for users, saving hours of employee time each week in both our Operations and Sales departments. The settings/admin interface is easy to use, and their support is one of the best I have worked with. I would absolutely recommend Maplytics to anyone looking for a smart map solution.
- Abby Torres, ReEmployAbility Inc.
One of the biggest hurdles to overcome in dealing with a totally outsourced/offshore group has to do with trust. Attaining full trust with project deadlines, project scope, and sensitive data. It didn’t take very long before our team could trust all of the great resources at Inogic. Coupled with their extensive knowledge surrounding anything and everything related to Dynamics 365, it makes Inogic an easy go-to partner in our Microsoft ecosystem. Inogic has been very instrumental in our ability to grow quickly over the past couple of years.
The way in which Inogic provides full documentation for each task given is definitely a great value add. It allows us to easily understand all the functions under the hood, as well as be able to quickly transform and pass on to clients for their admins and end users to get up to speed.
The quick turnaround on project work and individual tasks, along with the time difference, allows us to very often look like magicians to our clients. They ask for a minor change on 2 pm one day, and have it live by their open of business the next day.
Already have and will continue to.
You better not disappear anytime soon!
We decided to change our provider to Maplytics due to the rich features and the user interface. Choosing the points for route-calculation by mouse is very helpful. Changing the order of the waypoints with drag-and-drop save processing time. The interface is quite comfortable. The Heatmap with automatic mapping to countries or postcode-areas is very cool for visualizing our performance to customers and stakeholders.
This is an amazing tool! It is easy to use and they are very open and responsive to suggestions. We needed them to expand the number of contacts returned on a query and they were able to accommodate our needs.
- Johnny Bolton, SVMIC
We use it mainly to build custom agreements with all the necessary info in it (were doing it manually before) and automatically attach it to an email template. Everything is done automatically with a click of the mouse so it's a real time saver for us. The feature is highly configurable. A new feature was recently added and we can now schedule reports to be sent by email which is also a time saver as we don't have to wait for the reports to be generated on Monday mornings and the reports are available to see even when offline. Works great for us!
- Eric Perigny, Renoassistance
Click2Clone app is easy to use and the Inogic team are a pleasure to work with! We've had great success implementing this app for several clients. Very flexible framework that allows for lots of custom uses!
We implemented D365 for Sales for a client that required a migration of 5 years of emails and attachments. The total size of the related email and account document attachments exceeded 20GB. 20GB was the max allotment of storage in our instance. The base configuration and data added another 6GB so we were out of storage before we could go live. I will be happy to answer any questions about our experience with this ISV. Contact them and you can get my contact information. I will be happy to talk with you about our experience with Attach2Dynamics or put you in contact with one of our app dev resources for a technical discussion. We were able to alleviate this issue using Attach2Dynamics. This app allowed us to migrate the document attachments to SharePoint and maintain references/links to the files stored in SP on the email form.
The user experience for the end users is unaffected as well. The user can simply click on the link to the document on the email record and open the document without navigating to SP. The app UI is simple, refined and has very good logging. It is easy to see what was happening behind the scenes. We had visibility into all attachments and emails processed during and after the jobs were executed. To put it simply, the app just worked as advertised. Additionally, the consultants we worked with were pros. This group is well versed in all aspects of D365 and quickly solved our problem. If you are maxing out your storage in CRM then you should contact these folks and see if they can help out.
- Mike Moorehead, MarksNelson
We are moving from SalesForce/SyncQ to Dynamics/Inolink. So far the differences are night and day. Inolink comes with it's own native application to Dynamics. Making finance management easier than ever before. Highly recommend this service.
The installation and configuration of the product is very simple and self-explanatory. In addition, Inogic is one of the only companies to offer a product that does not depend on additional services but can be installed as a solution directly in Dynamics 365 CRM.
The product allows us to replicate the security model from Dynamics 365 to SharePoint directly without having to make major changes to the Microsoft standard. All documents can thus be stored in SharePoint workspace and there is no permission chaos.
The support from Inogic is very friendly and helpful. If you have any questions, you will get an answer very quickly and remote sessions are no problem either.
Yes. The installation and configuration is easy and the support is good.
After reviewing many CRM mapping add-ons we settled on Inogic’s Maplytics solution. Their solution had as much and even more to offer than many similar solutions at a much higher cost. The Inogic team has been extremely responsive to any questions we may have and has helped immensely through the solution’s launch. Maplytics allows our team to quickly plot Accounts, Contacts, Opportunities, and more directly out of CRM. The interface is extremely intuitive and with knowledge of CRM Advanced Find and custom views the users can map any listing they desire.
- Bob Jagger, Hitachi
Inogic provided fast response to all of our suggestions and improved the product based on these suggestions in subsequent releases. They quickly found a solution for our unique security scenario that was preventing us from using the tool initially. We wanted a tool that was easy to use without having to develop it ourselves, and one that is inexpensive for a large user base, so this worked for our company. The tool runs very quickly, even on a very large list of records. Performance is huge for us, so this is good. Installation and configuration is very simple for a CRM Administrator.
…it has far exceeded my expectations. It is no exaggeration that the integration is more complete, and intuitive, than even the Dynamics to Business Central integration, and those were both from the Microsoft stack. Installation is very straightforward, with detailed documentation and explanation of all the involved entities and fields, and once you set it up it pretty much just works. No slow downs, glitches, errors to report. While I was doing the trial evaluation, I reached out with some enhancement requests to integrate exactly to my company's business process, and Sam and the Inogic team have continued to go above and beyond…
We have been working with Inogic for over 10 years.
It is a pleasure to work with Inogic team. They are very knowledgeable and constantly stay on top of emerging technologies.
The quality of development work is really high. All team members we worked with are very dependable and responsible. Questions and inquiries are always answered promptly and in detail.
We hope to keep working with Inogic on many new projects in the years to come.
- Emilia Arkadyev, VoxISM
Inogic has been an outstanding software service partner, consistently providing exceptional support to us over many years. Their expertise, responsiveness, and commitment to delivering high-quality solutions have been instrumental in our journey through the progressive versions of CRM. Inogic's breadth of technical knowledge and availability has made them a trusted and invaluable partner in our CRM journey.
- Ben Nichol, Matthews Safety Products
I have implemented Maplytics for one of my clients and have been impressed both by the functionality and support provided by Inogic. Maplytics is well integrated into Microsoft Dynamics 365 out of the box, and the team promptly helped me whenever I had questions regarding more advanced functionality such as mapping competitors and customer assets, or defining territories using shapefiles. I highly recommend Maplytics for any D365 user providing local services, you'll get a much better understanding of your data and will be able to act on D365 records directly from maps.
I have been very pleased to work with InoLink. My environment had several custom complexities that InoLink worked through seamlessly. They have been a great partner.
InoLink has allowed us to integrate our new Dynamics CRM with our existing Quickbooks backend. With the InoLink integration, my accounting staff can continue to work in Quickbooks while my sales and service staff can work in CRM. Both systems stay synced real-time avoiding double entry and information lags.
Yes. InoLink has solved my CRM/QB integration problem gracefully.
InoLink support has been very responsive to my questions and issues. They stick with any issues until they’re resolved.
Maplytics is a great addition to mapping CRM data. In addition, if offers effective support when it comes to route planning for the field sales force.
- Tatjana Klingebiel
It could be the customer and region that we were not interested in intense business tempo. Thanks to the user-friendly use of Maplytics, we were able to identify the customers and regions we could not deal with the reports we created. Thanks to this application, we are not only customers that we are not interested in but also see where we should focus. I need to give regular reports to the company we are a dealer of. For reports that I will spend my weeks before using Maplytics, my reports are now ready with a few clicks. It gave us both money and reputation.
- Yunus Emre CENGIZ, TECHNIC
Reach out to us today to know more!
Copyright © 2024, Inogic, All Rights Reserved. | Privacy Policy
