VOC Survey - Microsoft Dynamics 365 CRM Tips and Tricks

Unable to create VOC Surveys in Dynamics 365

Introduction: Recently we had a business requirement to send VOC surveys that needed to be sent from the users having Sales Person role. We had placed a button on the opportunity form as shown in the screenshot below; On the click of this button, we are creating an email with the link to the survey… Read More »

Apply Custom CSS to VOC Survey in Dynamics 365

Introduction: In one of our previous blogs, we explained how to set up the VOC in Dynamics 365 environment. In this blog, we will explain how to add custom CSS to the VOC Survey. Recently, we developed a VOC survey to get the customer feedback in Dynamics CRM as seen in the screenshot below; The… Read More »