Introduction Recently we were working on a PCF dataset control that can be configured on the Home grid as well as on the subgrid. So while developing the control there were few queries such as what data can we get from the context object regarding the Subgrid. For example, the Subgird label, View ID, Relationship… Read More »
Introduction Microsoft is continuously adding new Prebuilt AI models which are very easy to use. Currently, there are a few new prebuilt AI models that Microsoft recently introduced, two of them are: 1) Text Translation 2) Receipt Processing model. For Receipt Processing Model, you can check out our blog here. In this blog, we will… Read More »
Introduction In this blog, we can see how we can convert DateTime type field to the various format using formatDateTime function. Please find the syntax of formatDateTime function: formatDateTime(DATE_TIME_VALUE,DATE_TIME_STRING_FORMAT) Scenario: One of our clients wanted to see the last modified date and time of individual Account record. Also, he wants to see this modified date… Read More »
In the earlier post, we had a look at the Customer Service workspace app with its Smart assist feature. In this part we will have a look at the capabilities to assist the agent and aid them with the help of Agent Scripts and Macros. Agent Scripts: These could be used to provide the agents… Read More »
User Adoption Monitor – a Preferred App on Microsoft AppSource – is a productivity app that monitors and tracks the actions performed by enabled users in Dynamics 365 CRM/Power Apps. Recently, three new additional features of User Adoption Monitor were released and in our previous blog, we gave you detailed information on one of those… Read More »
Introduction EasyRepro is an automated UI testing framework that helps developers perform unit testing on Dynamics 365 CRM. Even though it helps a lot for UI testing, still there are some shortcomings due to which we cannot perform certain actions on Dynamics 365 CRM. In this blog, we will be tackling one such issue of… Read More »
Introduction Recently we had a business requirement where we needed to scan the barcode/QR Code of the Customer Asset entity record so it can show its information on the HTML page on the home screen of the Resco Mobile App. To achieve this, we followed the below steps: 1. We developed an HTML Page with… Read More »
Introduction In our previous blog, we explained a New way for creating and updating records in Dynamics 365 CRM. This blog post will be dedicated towards making sure the columns available in the Excel worksheet to create/update data are tailored as per the organization’s need. After following the steps mentioned in our previous blogpost, you’d… Read More »
As part of the 2020 Release Wave 2, you would have already most likely seen a new Customer Service App added to your environments, the Customer Service workspace app. * This app requires Customer Service Enterprise subscription: Ref This app is a Customer Service APP with multi-session capabilities. It is not the first app that… Read More »
Tired of dealing with recurring billing processes manually? Looking for a smart and cost-effective way to cut short on this daily workload? Don’t look further! Recurring Billing Manager is just what you need! Recurring Billing Manager automates your recurring billing processes in Dynamics 365 CRM/Power Apps. You can set specific billing schedules to generate Invoices automatically, set… Read More »