How to permanently delete Disabled Users from Power Platform

Whenever a user deletes any users from the Microsoft 365 admin center then that user remains in the power platform environment as a disabled user. Now, users can delete the users permanently from the power platform using Delete Disabled Users (Preview) feature. The main purpose of this feature is as follows- Whenever we delete any… Read More »

Resolve SharePoint Document Library Limit by creating custom SharePoint library structures within Microsoft Dynamics 365 CRM!

James, a sales manager at Datum Corporation, uses Microsoft Dynamics 365 SharePoint Integration to store and manage CRM documents/attachments in SharePoint. But over time, he outgrew the Microsoft recommended SharePoint document library limit of 5,000 items. Although you can add up to 30 million items per library or list, Microsoft recommends a general document library… Read More »

Mailchimp integration with Microsoft Dynamics 365 CRM – Revamp sales and marketing strategies!

Businesses that realize the importance of having proper alignment between their sales, customer service and marketing teams can create more precise marketing strategies to get the attention of their brand’s target audience and understand the customer journey to move leads seamlessly through the sales funnel. Sales and Customer service representatives have a wealth of knowledge… Read More »

Exploring Bookmarks in the OOB Power BI service reports

Recently when I was exploring the AI-driven out-of-the-box customer service reports “Customer Service Historical Analytics”, “Knowledge Analytics”, and “Omni-channel historical analytics”. I saw the newly added functionality in the report named “Bookmarks”. The “Bookmarks” feature is an important addition to the reports. Consider a use case where the Service Manager visits one of the report’s… Read More »

Visualize Complex Family Relationships in Dynamics 365 CRM with Mind Map View

Data visualization is integral to many business processes for data-driven decision making. Companies all over the world are increasingly using visualization tools to sift through massive amounts of data and present it to stakeholders and business owners as actionable insights. Let’s understand how data visualization tools augmenting a CRM platform can enhance business productivity in… Read More »

Maplytics Jan23 Release Webinar – Enhancements to Auto Scheduling, Mobile UI, Route Tracking, and more!

Imagine a geo-mapping, all-inclusive app that has a vibrant and friendly User Interface, that offers a clear view of the field reps’ schedule, travel routes, and travel time, that provides a 3D View of the Route, makes navigation easy through multiple apps, allows customization of Dashboard Views and a lot more. Now stop imagining and… Read More »