WhatsApp vs Email: Boost Sales using the Right Communication Channel within Dynamics 365 CRM!

In the world of sales, the medium you choose for communication carries just as much weight as the message itself. Picking the right channel can make or break your connection with potential customers. Imagine trying to discuss a complex enterprise software solution over a quick text message or delivering a delicate sales pitch through an… Read More »

New SMS Integration arrives in Dynamics 365 CRM – Revolutionize Customer Communication!

Recently, we’ve witnessed a noticeable shift in user behaviors and strategies for capturing customer attention. This transition has moved from calls to emails and currently involves embracing social media as a communication channel with a huge user base. Given its nature, text messaging services like SMS have become a significantly convenient means for direct, personalized… Read More »