Category Archives: Textsms4dynamics

WhatsApp instant messaging vs SMS texting: Deciding Your CRM Messaging Approach!

In the contemporary digital era, effective communication is pivotal for cultivating robust customer relationships and driving business growth. For organizations using Microsoft Dynamics 365 CRM, incorporating messaging functionalities can significantly improve engagement levels and operational efficiency. As businesses aim towards seamlessly integrating messaging solutions within their CRM frameworks, the choice between WhatsApp and SMS has… Read More »

Art of Emojis & Images in SMS Marketing – with Microsoft Dynamics 365 Integration

Are you using SMS for Support? Updates? Promotion? We all know SMS messaging is one of the best communication sources when it comes to open rates. A whopping 98% of SMS are opened, and 90% are read within just 3 mins! But let’s face it, plain text SMS can be mellow and easily ignored. Imagine… Read More »

Dynamics 365 CRM and SMS Integration for Smarter Sales, Marketing, and Customer Service Processes!

Messaging is a powerful tool for customer engagement, with 90% of messages read within the first three minutes of delivery. This immediacy makes SMS an effective component of a sales communication strategy, leading to quicker responses from leads. However, without integrating your texting system with your CRM, efficiency drops as you toggle between systems to… Read More »

Live Webinar – First Look of New SMS Integration for Dynamics 365 CRM with TextSMS4Dynamics!

Effective communication is the cornerstone of success in today’s dynamic business landscape. For businesses utilizing Microsoft Dynamics 365 CRM, integrating SMS messaging will be a game-changer, redefining sales, customer support, promotions, and marketing campaigns. That’s why TextSMS4Dynamics is the perfect solution providing seamless SMS messaging integration directly within Dynamics 365 CRM, eliminating the hassle of… Read More »

New SMS Integration arrives in Dynamics 365 CRM – Revolutionize Customer Communication!

Recently, we’ve witnessed a noticeable shift in user behaviors and strategies for capturing customer attention. This transition has moved from calls to emails and currently involves embracing social media as a communication channel with a huge user base. Given its nature, text messaging services like SMS have become a significantly convenient means for direct, personalized… Read More »