Introduction: In one of our previous blog we have shown how to set attribute values for different data types using Web API for JavaScript. There is an exception that we are not able to set value for Date only field having behavior Date only in conventional way by assigning date object to the attribute as… Read More »
Introduction: Dynamics CRM 2016 has come up with many new features. Case Enhancement is one of it. Now we have a newly added SAVE & ROUTE button on the Case Entity which performs quick operations of Routing the Case. We have an Automatic move records to default Queue feature at the entity level customization, which helped… Read More »
Introduction: Service Level Agreements (SLAs) in Microsoft Dynamics CRM help you define the level of support or service that the company agrees to offer to its client. The details items that are included to define key performance indicators (KPIs) or metrics to achieve the service level that is expected to be. With the release of… Read More »
Introduction: Suppose we are going to change the state of an opportunity record programmatically by using WinOpportunityRequest request, before we make change to the state of the record it is quite important to check, the transition which we are going to execute is valid or not. For example suppose we are going to change the… Read More »
Introduction: We can migrate both System Views as well as Personal Views through SSIS in Microsoft Dynamics CRM. Before we look at how this can be done through SSIS, let’s see what System and Personal Views are. System Views:System Views are those views, similar to Public views which are automatically created by Dynamics CRM on… Read More »
Introduction: While migrating or creating the records for the Products and hence the Quote Products, Invoice Products, Order Products and Opportunity Products, we have to ensure the number of things as this would not allow us to create or migrate the data successfully in the CRM. For example, Price List, Unit and Unit Group etc.… Read More »
What is the need of Concurrency Control? Systems such as Dynamics CRM are used by multiple users. When two or more CRM users need to update a same record at the same instance, then the changes made by the last user will be saved. There is no such concurrency control mechanism to stop users from… Read More »
Introduction: Among many advanced features introduced in Microsoft Dynamics CRM 2016, one would be business rules getting invoked by a business process flow. Earlier with MSCRM 2013, business rules were introduced to provide custom business logic and eliminate the need of writing scripts around this logic. But now with Dynamics CRM 2016, some of the… Read More »
Introduction: As we all know, the Web API has been introduced in Microsoft Dynamics CRM 2016. It offers a great development experience across many devices, programming languages and platforms. In our earlier blog, we have seen how to create and retrieve records using the Web API. Now, let’s take a look of how to delete… Read More »
Introduction: With the introduction of the ‘Interactive Service Hub’ in Dynamics CRM 2016, the OOB Interactive Service Dashboards gives the visual representation of the data associated with a particular entity. This helps you concentrate on things which deserve your attention. In the previous blog on ‘Interactive Service Hub’, we guided you how to create custom… Read More »