Introduction While working on one of our client requirement, we came across with one interesting scenario about security roles access level setup for Read and Assign privileges, which leads to errors on Dynamics CRM forms. Scenario: The requirement was to allow a user with specific security role in Dynamics CRM say “Salesperson” to assign lead… Read More »
Introduction: In every release, Microsoft comes up with some new and interesting features. With this Dynamics 365 release, the WEB API platform has been enhanced further. Microsoft has introduced many actions using Web API. Here we will see one of those new actions introduced in Dynamics 365 i.e. “ExecuteWorkflow”. Until Dynamics CRM 2016 Update 1… Read More »
Issues: Ever been in a situation when you have deployed a report, made sure it is available for the organization and yet you have a user complaining of the missing report. Cause: You have users that use different languages as their UI language. While uploading the report, it was uploaded with a specific language set.… Read More »
Introduction: In Microsoft Dynamics CRM, Form customization is where we customize our form, change the form properties, and change settings of fields. After doing changes in form customization, we can preview changes done in the form without saving and publishing changes. This can be done just by clicking on the preview button and selecting the… Read More »
Introduction: Microsoft introduced the customer type field in Dynamics CRM 2016. To know more about it, you can refer this blog to explore it more. In this blog, we will focus on one of the error, which is caused while retrieving entity metadata for customer field. Problem: In one of our examples, our requirement was… Read More »
Introduction: Access to entities in Microsoft Dynamics CRM aka Dynamics 365 Sales is controlled through Security Roles. Using the robust Security framework of CRM you can not only manage access per record but also per action and field 🙂 Advanced Security configuration can also support hierarchy security and control access to records for multiple users in… Read More »
Introduction: In Dynamics CRM, to make the entity customization changes visible it is important to “Publish” the customization. The customization could be changes to the entity metadata or form design or adding buttons to the ribbon bar. You can also import solutions that update the customizations and publish them. Scenario: In one of the processes… Read More »
Introduction: We have already shown how to integrate Dynamics CRM and Power BI in our previous blog. Since Power BI has proved to be a powerful visualization tool for Dynamics CRM users, we can use Power BI in multiple ways to analyze our business data. Consider a scenario where we want to generate a chart… Read More »
Introduction: Anyone would imagine Dynamics CRM installation to be a task as simple as downloading and executing the setup file and stepping through the wizard and its done!! But No!! It’s not always done 🙁 While it would work smoothly on some systems, it would error on others and this was one of the errors… Read More »
Introduction: Voice of the Customer is a new feature, which was introduced in Dynamics CRM 2016. We have already discussed on how to create survey and survey activity in one of our previous blog. In this blog we are going to talk about how we can display Survey Questions conditionally using Response Routing in Voice… Read More »