Category Archives: Dynamics CRM

Launch Playbooks using sales insight cards (assistant V3) in Dynamics 365 CE

Use Business Process Checklist for guided selling in Dynamics 365 for Sales Automate repeatable tasks and enforce best practices for day-to-day sales processes using your own customizable Dynamics 365 CRM Playbook using Inogic’s Business Process Checklist. Managers and admins can create plans in the form of checklists/to-do lists or processes for their users to follow… Read More »

Use of “Close all Quotes” button to close all Quotes of opportunity in Dynamics 365 CRM

Introduction: In this blog, we will see how to close all Quotes of individual opportunities by using the ‘Close all Quotes’ button which is situated on the ribbon bar of the Opportunity entity. Scenario: We have one Opportunity with multiple Quotes which are in ‘Draft’ status. Due to some product irrelevancy, we have lost the… Read More »

Open the respective Knowledge Base search result using the openSearchResult API

Introduction: Microsoft presents a range of client APIs that enable developers to interact flawlessly with Dynamics 365 CRM. One of its recent addition is the openSearchResult, which opens one of the knowledge base article listed as per the search in the search control. Now whenever we search for any article in knowledge based search control,… Read More »

Create and Join Teams Meetings from Appointment in Dynamics 365 CRM

Introduction: In the new Microsoft 2022 release wave 1, many new features have been introduced. In this blog, we will learn about the functionality of Join team meetings from appointment in model-driven app feature. With this feature, users will be able to add and join Microsoft Teams meeting to the appointment in Dynamics 365 CRM… Read More »

Configuring Sales Acceleration Reporting (PREVIEW) Feature in Dynamics 365 CE

Introduction: The Sales Accelerator in Dynamics 365 CE provides a digital selling customized experience to the sales team. Using this feature, sales team can prioritize customer lists and create worklists that help in making every communication successful. Recently when I was setting up “Sales Accelerator” in Dynamics 365 CE 2021 wave2 version, I came across… Read More »

Automatically set user availability while assigning leads in Dynamics 365 CRM – New Feature of our Lead Assignment and Distribution Automation!

Sales performance has always been one of the deciding factor for measuring success of business organizations. And sales comes from pursuing leads. But only a fraction of leads are converted to sales. This is mainly because of one of the two factors – response time (how quickly you respond to leads) and nature of response… Read More »

Easy Configuration of ‘Choices’ Column in Power Apps Portal

Introduction: In this blog, we have explained how to configure the Choices column in Power Apps Portal and how to retrieve the selected options from the same. This latest feature will help us to display the Choices column i.e. Multi-Select Option fields on Basic Forms. To configure this feature in Power Apps Portal, we need… Read More »

Enhancements in Sales Accelerator using Segments

Introduction: In Dynamics 365 2021 release wave 2, when I was exploring “Sales Accelerator” feature, I came across another newly introduced feature “Segments”. Previously, if you activate the “Sequence” for the “Sales Accelerator” and you want that sequence to work on a particular set of records, then first you have to manually connect the records… Read More »