Introduction As we know, we can pause and resume the SLA based on the Status Reason field of an entity by configuring Service Management settings. Here, you can see the below screenshot from Service management>>Service Configuration Settings But this option was only limited to the “Status Reason” column of any entity. If you wanted to… Read More »
Introduction We previously experienced How to set or map null values in the Lookup Field using Power Automate CDS Connector. Let us explore How to set the Owner field dynamically using Power Automate. Scenario: On the Contact entity, there exists an owner field and we want to set the same owner (which can be a user… Read More »
A Preferred App on Microsoft AppSource – Click2Undo is a productivity app for Dynamics 365 CRM/Power Apps that has combined features of the ‘ctrl+z’ button and recycle bin. You can undo the last changes made to the record(s), undo changes made in the past or restore deleted record(s) in Dynamics 365 CRM/Power Apps with just… Read More »
Introduction While creating PCF control, we have mostly encountered difficulties to create popups and dialog boxes. We use external UI libraries like Fluent UI that enables us to manage popups in our PCF control. Have you heard of PopupService in PowerApps Component Framework? Let us find out what the PopupService is. PopupService is a native… Read More »
One of our 1 Click productivity apps for Dynamics 365 CRM/Power Apps – Click2Export – is your go-to app to export and email reports/word/excel templates with just a single click. A preferred app on Microsoft AppSource, Click2Export effectively saves your time and effort when it comes to exporting data from Dynamics 365 CRM/Power Apps. Be… Read More »
Introduction Recently Microsoft has released the preview of the new horizontal and vertical container in the Canvas apps layout. While building the apps it is essential that apps are uniform and responsive within any type of device or different screen sizes for an optimized user experience. These layout containers improve the creation of responsive apps… Read More »
Introduction In the previous blog, we obtained the response from the Relevance Search API request through Power Automate Flow. In this blog, we will use that response in the Canvas app. We will see how we can leverage the potential of Relevance search in the Canvas app. If you are not familiar with how to… Read More »
Introduction Relevance Search has been there for a while in our Dynamics 365 CRM that provides access to exciting new search capabilities in the environment. However, before you use this feature, an administrator must enable relevance search in target environment. Using relevance search we can search across multiple tables/entities, sorted by relevance. Let us say… Read More »
App Profiles is a new concept introduced with Customer Service workspace to manage app behavior for users. Traditionally this has been something that was managed by introducing specific privileges for the same in the Security Role. For example, the ability to control editing of price on Sales documents like quote/order/invoice could be determined by the… Read More »
It’s time for an upgrade! We are thrilled to announce the latest December 2020 release for your favorite mapping solution within Dynamics 365 CRM / Power Apps. This release enhances highly useful Map Dynamics 365 CRM features for the management teams of businesses, features like Auto Scheduling, Territory Management, Detail Map PCF control, and Security… Read More »