Category Archives: Dynamics 365

Microsoft Dynamics 365 CRM + Power Apps Portal Development – Get the best of both worlds!

Today, the Service industry sector has become an important part of the growing economy. It includes IT, Media, Travel, Hospitality, Healthcare, Finance, Insurance, etc. Customer is the king in the service industry. So, it all comes down to providing exceptional services to customers for the success and growth of any service industry. For this, the… Read More »

Create emails in CRM quickly by using enhanced reusable content blocks

Introduction In this blog, we will see one of the preview features introduced in Dynamics 365 Marketing. New content fragment allows you to quickly assemble beautiful mails with just a few clicks. These new content fragments can include layout, advanced elements, and personalization that anyone can use. A content block is a piece of content… Read More »

Adding custom pages in model-driven app with responsive layouts

Introduction Microsoft is continuously working on enhancing the maker experience for app design. The new maker experience is all about designing the pages throughout. These custom pages bring the power of Canvas apps into model-driven apps. We have already seen the modern app making experience in the previous blog when the modern app designer maker… Read More »

Exploring sharing capabilities in Dynamics 365 CRM sales forecasting

Introduction: The sales forecasting feature in Dynamics 365 CRM provides the ability to your organization for predicting the revenue that can be generated in a given time frame. When configured correctly sales forecasting plays a key role while predicting the overall success of the organization. Recently, I was configuring sales forecast in Dynamics 365 trial… Read More »

Enable Administration Mode from Power Platform Admin Center

Introduction: In this blog, we will see how to enable Administration Mode from Power Platform Admin Center. Enabling the Administration Mode comes in handy while performing operational changes to the environment like copying a sandbox instance to the production. Previously, this setting was available from the Office 365 portal for sandbox instances. For more details,… Read More »

Global search and Barcode scanning in Field Service Mobile App

Introduction The ability to search a record by scanning its barcode is an intuitive and useful feature making the searching process quite easier. In our previous blog you saw adding of the Barcode field in the Case form. By adding this you can scan any Barcode and unique value of that Barcode will get updated… Read More »

The new look of Dataverse Tables!

Introduction: In the recent Microsoft update, Dataverse Tables UI has been enhanced to help users edit/manage data easily in Power Apps and focus more on their work. Now, let’s explore the new UI of Dataverse Tables! Searching for Tables is now easier: Now you can easily find the required tables based on the classification added… Read More »

AI model-based suggestions for similar Cases and Knowledge Articles within Dynamics 365 CRM

Introduction Using AI-based suggestions for similar Cases and Knowledge articles that have been successfully resolved and published previously helps a Salesperson in swiftly finding the proper solutions which increases the salesperson’s productivity in providing better and faster service to the customer. The AI-based recommendations for similar cases and knowledge articles appear in the smart assist… Read More »