Microsoft Dynamics 365 provides various settings to be configured as per the different business requirements within Microsoft Dynamics 365, which gives a better User interface along with various configuration settings. In this blog, we will look into the Advanced Find filter criteria, which allows us a simple way to easily filter that data using Edit… Read More »
In this blog, let us see how we can add and subtract an ‘x’ time unit such as second, minute, hour, day, week, month, and year into and from the existing date. Requirement: We recently had a client requirement in which, the client wanted to calculate the next follow-up date for the current customer. This… Read More »
Select Environment in Powerapps: Now you can easily search and filter the environments created in your CRM. As you can see in the above screen clip, the default environment created is getting displayed under “Other environments” and the environments we create will be displayed under “Build apps with Dataverse”. Also, you can filter your environments… Read More »
Introduction In this blog, we have explained the Setting component of a solution and how to configure or edit the settings using the same. Earlier, this feature was not present in Power Apps, but it has been made available in the 2021 Wave 1 release. The setting component allows administrators or customizers to enable or… Read More »
App Auto Update is a new feature in public preview that allows automatic updates of applications. Those applications are installed through Microsoft AppSource. If the applications are installed manually within CRM then those publishers will not be shown in the Publisher list. This feature helps both publishers and customers to keep the applications up-to-date in… Read More »
Canvas App is a no-code/low-code business app where you can design the app by dragging and dropping elements onto a canvas. To build a mobile app in Dynamics 365, Canvas App is a good option. It is primarily used to build mobile apps and also has many other functionalities. Suppose we have a requirement to… Read More »
Today, the Service industry sector has become an important part of the growing economy. It includes IT, Media, Travel, Hospitality, Healthcare, Finance, Insurance, etc. Customer is the king in the service industry. So, it all comes down to providing exceptional services to customers for the success and growth of any service industry. For this, the… Read More »
Introduction The ability to search a record by scanning its barcode is an intuitive and useful feature making the searching process quite easier. In our previous blog you saw adding of the Barcode field in the Case form. By adding this you can scan any Barcode and unique value of that Barcode will get updated… Read More »
Introduction: The “Customer Service Insights” is now embedded in the Dynamics 365 customer service with the inbuilt AI capabilities. In the previous blog, we have already seen the “Customer service historical analytics” report which helps the service agents and managers to view historical analytics directly within the customer service. In this blog, we will have… Read More »
Introduction: Recently, I was exploring the ‘adding products PREVIEW’ feature which was introduced back in the 2020 release wave 1, with which enabled salespeople can add multiple products/lines to the opportunity/quote/order/invoice entities in one go. In the previous blog, we have already explored the enhanced experience of adding products for the opportunity, quote, order, and… Read More »