Every time Microsoft comes up with some new features and extension to their services and this is one of them. You can now customize and personalize your office 365 portal experience by using one of the new features provided by Microsoft called themes. You can now have your own custom themes applied to the portal… Read More »
Introduction: After installing SP1 on existing CRM 2013 on-premise server, we need to enable the customer service enhancement features for each Org from Settings –>Administration –> Install Product Updates as shown in below screenshot: Once enabled, the Update can’t be uninstalled. What if you want to create an Org without the Product Updates installed on CRM… Read More »
In a Customer – Vendor relationship, customer service is the most important aspect. With Microsoft Dynamics CRM 2013 Service Pack 1 or Microsoft Dynamics CRM Online Spring ’14, there have been many enhancements around service and we have discussed them in various articles on this blog. We can setup SLA’s for our customer service management,… Read More »
If you have upgraded from CRM 2011 to CRM 2013 you may have noticed that the forms in 2013 has been redesigned with the new look. After upgrading to CRM 2013 from CRM 2011, the Information form or any other classic form for any entity will be taken over to 2013. Moreover, if you have… Read More »
Update Rollup 11 for Dynamics CRM 2011 is now available for download from http://www.microsoft.com/en-us/download/details.aspx?id=34969This update includes compatibility with Windows 8 and IE10 besides other fixes. A complete list of this can be found at http://support.microsoft.com/kb/2739504In addition to this, a few days back new bits for UR10 were made available. These included fix for issues reported from the… Read More »
We have noticed this with the Online and IFD environment, that, if you are using “CRM 2011 Outlook Client” and try to open any web resource like html file and Silverlight application (.xap file) or any entity record using window.Open() or Response.Redirect() then you get prompt for user name and password. Window.Open() methods opens the CRM record in the… Read More »