Author Archives: Inogic

Multi-Select Option field in Dynamics 365 V9.2 using Power Automate

Introduction With every release of Dynamics 365, Microsoft introduces a wide variety of features. Some of which open new doors of opportunity whereas some help in overcoming existing limitations. Introduction of Multi-Select Option Set was kind of both. However, as a customizer, we still face a few roadblocks when it comes to dealing with any… Read More »

Webinar: Business insights with SaaS metrics, subscription management, and recurring billing automation right within Dynamics 365 CRM!

All small, medium, and large enterprises, involved in the SaaS business model have more complex finances as compared to traditional businesses. And because of this, SaaS metrics such as MRR, ARR, ARPU, Churn Rate, CLTV, etc. are important to analyze business health and find out the key factors that drive SaaS performance. So, is there… Read More »

Format input values into different user input formats using Formatting API in PCF Control

Introduction In the previous blog, we have explained the Formatting API of PCF Control where we used the Formatting API to format the input values. Earlier, we used different Formatting API methods to format the number and date values. In this blog, we will introduce a new Formatting API method (formatUserInput) that formats the given… Read More »

Microsoft Dynamics 365 CRM + Power Apps Portal Development – Get the best of both worlds!

Today, the Service industry sector has become an important part of the growing economy. It includes IT, Media, Travel, Hospitality, Healthcare, Finance, Insurance, etc. Customer is the king in the service industry. So, it all comes down to providing exceptional services to customers for the success and growth of any service industry. For this, the… Read More »

Manually Map a Contact in Power Automate

Introduction: Service Provider companies manage cases to provide support or service to customers with resolution to the incident reported by the customer. With the help of automatic record creation and update rules, external source data can be captured to create Dataverse records which help to reduce manual efforts and improve the efficiency of service. For example,… Read More »

Create emails in CRM quickly by using enhanced reusable content blocks

Introduction In this blog, we will see one of the preview features introduced in Dynamics 365 Marketing. New content fragment allows you to quickly assemble beautiful mails with just a few clicks. These new content fragments can include layout, advanced elements, and personalization that anyone can use. A content block is a piece of content… Read More »