Author Archives: Inogic

Schedule Board Extensibility in Microsoft Dynamics 365 Field Service

The Dynamics 365 Schedule Board provides an ability to view resources and schedule/book them for particular Work Items. As per the business scenarios, the preferences for the dispatcher differ in the real-world scenarios, and Field Service within Dynamics 365 allows us to be flexible and customize the Schedule Board as per the business need. Dynamics… Read More »

Auto Update Applications on Power Platform

App Auto Update is a new feature in public preview that allows automatic updates of applications. Those applications are installed through Microsoft AppSource. If the applications are installed manually within CRM then those publishers will not be shown in the Publisher list. This feature helps both publishers and customers to keep the applications up-to-date in… Read More »

Adding the Power Fx Formula column (PREVIEW) into Dataverse

Recently when I was adding the new column in Microsoft Dataverse from the PREVIEW maker portal (https://make.preview.powerapps.com/) I was amazed by looking at the new option in the Datatype available named “Formula”. In this blog, we will focus on the introduction and related use cases where this “Formula” datatype can be useful. Formula Column Features:… Read More »

Bulk Update records in Resco Mobile App within Dynamics 365/CRM and more!

Resco Woodford has introduced a new feature in the latest release i.e., the Bulk Update option on view. This feature is available in the latest version on Woodford i.e., 15.1. Till now there was no functionality to update multiple records in a single click same as a web client. Now this “Bulk Update” feature shall… Read More »

Sales Force Automation within Microsoft Dynamics 365 CRM – Increase Conversions & ROI

The future of business all around the world is changing at a rapid pace. And because of disruptions by new technologies every now and then, organizations face challenges to adapt quickly. One of the key aspects of this change is Automation, which lies at the core of digital transformation. As per stats, 61% of businesses… Read More »

Microsoft Dynamics 365 CRM Gamification – It’s back in a new Avatar!

Employee engagement and motivation are key to any organization’s success. Enthusiastic employees, eager to show their skills, commitment, and energy take the organization to the next level. Even statistics suggest that as much as 21% of companies with a highly engaged workforce are more profitable. With proper workplace motivation, highly engaged teams experience 41% less… Read More »