Author Archives: Inogic

Advanced Schedule Board Customizations in Dynamics 365 Field Service

In our previous blog, we looked into basic configurations for extending the Schedule Board functionalities by adding various types of Controls within the Filter Panel, which filters the Bookable Resources based on the filter conditions. There can be various complex scenarios where we have to customize the Dynamics 365 Field Service Schedule board, in this… Read More »

Partner Solution Showcase: 12th Oct at Community Summit – Location Intelligence within Microsoft Dynamics 365 CRM, redefined!

Are you baffled by the amount of fuel you waste every year while traveling for Client Appointments? Has getting backtracked or stuck in traffic while reaching a crucial meeting left a sour taste for that potential client? Do you still regret your failed data analytics at the yearly higher management summit? Well then, we have… Read More »

Utilizing the Swarming feature in Teams (PREVIEW) for intelligent collaboration within Dynamics 365

Microsoft is continuously working on the Dynamics 365 feature which leverages the advantage of integration with Teams. In this blog, we will explore one such feature inside the D365 customer service named “Customer support swarming (preview)”. Note that this feature is still in PREVIEW mode. Need: To sustain any business in the long run “Customer… Read More »

How to add and subtract date using subtractFromTime() and addToTime() functions within Power Automate

In this blog, let us see how we can add and subtract an ‘x’ time unit such as second, minute, hour, day, week, month, and year into and from the existing date. Requirement: We recently had a client requirement in which, the client wanted to calculate the next follow-up date for the current customer. This… Read More »

Clone multiple copies of your Microsoft Dynamics 365 CRM Records with just 1 click and more!

One of the reasons Microsoft Dynamics 365 CRM is the best business application for organizations looking to nurture customer relationships, is the way it keeps on improving day by day with new updates and release cycles. One of the key factors is also the way it allows ISV partners to fill in the gaps unintentionally… Read More »

A quick walkthrough of some eye-catching 2022 updates of PowerApps!

Select Environment in Powerapps: Now you can easily search and filter the environments created in your CRM. As you can see in the above screen clip, the default environment created is getting displayed under “Other environments” and the environments we create will be displayed under “Build apps with Dataverse”. Also, you can filter your environments… Read More »

QuickBooks Online + Microsoft Dynamics 365 CRM – Sync Accounting & Sales Data effortlessly!

Most small and medium organizations across the globe prefer Microsoft Dynamics 365 CRM Online and Intuit QuickBooks Online for managing their customer relationships and accounting processes. And because of this, there is constant juggling between QuickBooks Online and Dynamics 365 CRM to ensure accounting and sales data integrity as both are interdependent on each other.… Read More »