Ramp Up Holiday sales with Gamification within Microsoft Dynamics 365 CRM

The holiday season is upon us, a time for twinkling lights, warm cheer, and… booming sales! But in this competitive landscape, how can you stand out and jingle all the way to the bank? Enter gamification within Microsoft Dynamics 365 CRM, the secret weapon to turbocharge your holiday sales strategy.

Why Gamification? The Magic Numbers:

• 37% increase in sales performance
• 50% improvement in employee engagement
• 70% higher adoption of new CRM features

So, deck the Halls with Gamification Mechanics:

1. Leaderboard Blitz

Create a leaderboard within Dynamics 365 CRM showcasing top performers by sales, closed deals, or customer satisfaction. With Gamifics365, project your leaderboard now on TV as well!

• Example: “Santa’s Top Reindeer- Cold calling contest” leaderboard for the sales team, with Andrew leading the pack!
• Stats: 74% of employees are motivated by leaderboards.

2. Holiday Missions:

Assign point-earning “missions” within Dynamics 365 CRM, like exceeding quotas, completing training modules, or resolving customer issues.

• Example: “Elves on a Mission” challenges for customer service reps, earning points for exceeding resolution times.
• Stats: 80% of employees report increased engagement with gamified tasks.

3. Festive Rewards & Badges:

Reward achievements with holiday-themed points, or badges within Dynamics 365 CRM.

• Example: Earn “Snowflake Points” for exceeding sales targets, redeemable for gift cards or team celebrations.
• Stats: 65% of employees feel more valued with gamified rewards.

Other than gamifiying your CRM-based activities, you can also bring in holiday-themed contests and challenges. You can host festive contests within Dynamics 365 CRM, like “Most Creative Holiday Marketing Campaign” or “Top Customer Service Elf.”

• Example: A photo contest for the best holiday-decorated workspace, judged by customers via social media.
• Stats: 90% of employees report increased collaboration and teamwork with gamified challenges.

Using one and only Gamifics365:

Gamifics365 is a powerful tool for businesses using Dynamics 365 CRM who want to improve user engagement, boost productivity, and create a more positive and rewarding work environment. It is loaded with features such as:

1. Create multiple types of games like face-offs, race, and challenges for both individual as well as teams
2. Create and modify custom games on OOB as well as custom entities
3. Pause and resume games as per your business requirements
4. Clone games in a single click to reduce manual labour
5. Scoreboards and leaderboards for individual players as well as teams
6. Also available on phones and tablets

Beyond the Rewards: Gamifics365’s Lasting Impact:

• Improved Data Insights: Track leaderboard movement and challenge participation to identify top performers and areas for improvement.
• Enhanced Sales Coaching: Use gamification data to pinpoint individual strengths and weaknesses, offering personalized coaching for better results.
• Boosted Employee Engagement: Keep your team excited and motivated throughout the holiday rush, leading to higher retention and productivity.

So, this holiday season, gift your sales team games and fun using Gamifics365!

Gamifics365, the only Gamification app within Microsoft Dynamics 365 CRM, can help uplift your organization’s mood and sales team’s work motivation. Gamifics365 is one of the latest sales-boosting apps from the suite of 15+ Microsoft AppSource Apps by Inogic, a leading Microsoft ISV Gold Partner. Other than apps, Inogic is also known for its Dynamics 365, Power Platform, and Copilot development services. Drop us an email at crm@inogic.com to know more!

By gamifying your holiday sales strategy within Dynamics 365 CRM, you’ll unlock a treasure trove of benefits – increased sales, happier employees, and loyal customers. So, this holiday season, ditch the boring speeches and embrace the power of play!