Innovation Letter - July Edition

Welcome to the fresh wave of updates in the July 2024 edition of Inogic’s monthly digest! This month, we're excited to highlight our recent webinar on maximizing field service operations with Maplytics in Dynamics 365 CRM. The session covered key features like Smart Route, Trip Mode, and Auto Scheduling, which empower teams to optimize CRM data analysis, streamline scheduling, and boost productivity.

Highlights – Webinar on Empower your Field Operations with Integrated maps in Dynamics 365 & Power Pages!

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The session covered how Maplytics empowers teams to optimize CRM data analysis, scheduling, and business processes. Key features like Smart Route, Trip Mode, and Auto Scheduling help boost productivity and drive growth, making field service teams critical to business success.

Upcoming Webinar

Discover the latest updates in Alerts4Dynamics during our webinar! Learn how to manage alerts for both OOB and custom entities, categorize alerts by levels, and configure displays. Explore new features, including automated email notifications and custom post messages that can be tagged directly from CRM records. Enhance your alert management and keep your team informed efficiently!

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CRM News and Articles

Customize Power Pages Portal with Custom Sign-Out Redirects

Discover how to enhance user experience on your Power Pages portal with custom sign-out redirects in this latest. Learn step-by-step how to personalize your portal by redirecting users to specific pages after they sign out, ensuring a seamless and tailored experience. Check out the full blog for detailed instructions and tips.

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Replace Site's Copilot with New Microsoft Copilot Studio

The blog discusses how to replace the CoPilot added to a site with another CoPilot available in Microsoft CoPilot Studio. It guides users through the process of selecting and integrating a different CoPilot to enhance site functionality, offering detailed steps and tips for a seamless transition.

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Attachment Control in Power Apps: Implementing File Type Validation

Explanation to implementing file type validation in Power Apps using the attachment control. It covers how to restrict the types of files users can upload by setting validation rules. The post provides step-by-step instructions and practical examples, enhancing the functionality and user experience in Power Apps by ensuring only the correct file types are uploaded.

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Master Maps in Dynamics 365 with #KnowYourMaplytics

Explore how integrating advanced mapping capabilities within Dynamics 365 can enhance user expertise and decision-making. Delves into how the #KnowYourMaplytics feature can optimize your CRM experience by providing sophisticated mapping solutions. For details on leveraging these tools for improved data visualization and analysis.

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Outsource Dynamics 365 Development to Industry Experts!

The blog highlights how outsourcing Dynamics 365 development to industry experts can enhance CRM strategies. It underscores the benefits of accessing specialized expertise, reducing costs, and allowing internal teams to focus on core business activities. Outsourcing also offers scalability and risk management, ensuring high-quality, efficient solutions tailored to your needs.

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WhatsApp vs SMS: Choosing Your CRM Messaging Strategy!

The blog compares the advantages of WhatsApp, such as multimedia capabilities and cost-effectiveness, with the reliability and simplicity of SMS. It guides businesses in choosing the best platform for CRM communications based on customer reach, engagement, and CRM integration.

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New and Hot Upgrades

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Card-based Kanban view for Dynamics 365


  • 1. Card Color: Assign colors to record cards to segregate them based on work priority.

  • 2. Persona Image: Show the record owner image on Dynamics 365/CRM record cards in Kanban view.

  • 3. Multi Entity BPF Support: Visualize multiple Dynamics 365 CRM entity Business Process Flows in Kanban view.

Get your latest solution today. New to Kanban Board? Reach out to us at crm@inogic.com & start your 15-day free trial today.

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Detect, Prevent, and Merge Duplicate Dynamics 365 Records


  • 1. Phonetic Fuzzy Search: Phonetic fuzzy duplicate matching accurately detects duplicates based on pronunciation.

  • 2. Advance Duplicate Fetch Filter: Flexible fetch XML query to detect duplicates in any CRM scenario.

  • 3. Schedule Duplicate Detection: Automate CRM duplicate detection by scheduling jobs to run daily, weekly, or monthly.

Get your latest solution today. New to DeDupeD? Reach out to us at crm@inogic.com and start your 15-day free trial today.

What’s Cooking New

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Inogic Ecosystem

At Inogic, we are passionate about delivering the best solutions to our customers. We value your feedback and appreciate your kind and 5-star reviews. They motivate us to keep improving our products and services and to exceed your expectations. Thank you for choosing Inogic.

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Powerful Tool & Great Support

Inogic is very responsive to questions and feedback. Maplytics helps save time in plotting and routing.

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Exceptional Support and Tailored Solutions for Duplicate Management

I recently had the pleasure of working with Inogic's dedupeD for our organization's duplicate management needs, and I must say that the experience has been nothing short of outstanding. The team at Inogic has proven to be incredibly supportive and dedicated in meeting our unique requirements, going above and beyond to deliver exceptional solutions within a remarkably short time frame... Read more

Want to know more about what our clients and partners are saying about us? Read here

Latest Additions to the Inogic Family

We are thrilled to announce that we have welcomed some new clients and partners to our Inogic family in the past few months. We are grateful for the trust and confidence they have placed in us and our products and services. We look forward to working with them and delivering exceptional solutions for Dynamics 365 CRM and Power Platform. Want to be part of our family? Reach out to us today at crm@inogic.com