Software Product Development for Fire Industry
The major challenges faced by our Client were as follows:
- Scheduling the technicians for daily operations
- Organizing the details of the clients, types of equipment to be carried, appointment durations, etc.
- Managing the invoicing process seamless
- Optimum utilization of the technicians throughout the day
The professional services team of Inogic developed a product for this Client dealing with software development for the Fire Industry. The core logic was developed on Dynamics 365 Field Services. As per the signed agreement, the client was supported at regular intervals or as per demand concerning the Work Order creation and Management.
A typical Work Order advocates the tasks of the day for the field technicians, it has the duration and the time intervals associated with it. A list of the equipment required to be carried is also mentioned.
Field Service mobile applications enhance the Customer Experience with technicians knowing their schedule to service while being on the go. A scheduling board shares an exclusive rundown of the tasks at hand per day for the field technicians to optimize and utilize their time judiciously.
The integration of the Work Orders with the CRM Invoices makes the invoicing process easy and quick.
We study the business requirements, analyze the data volume, and understand expectations to design, build up, and execute automated functioning within the D365 Field Service
To get your queries answered regarding the same or for a personalized meeting to discuss your business needs, write to us at crm@www.inogic.com today!
