- Dilbagh Singh Sandhu
Testimonials
Our team recently integrated WhatsApp4Dynamics with our Dynamics CRM platform, acquiring it just a few months ago to streamline client communication. We anticipated it would add value to our processes, and so far, it has met our expectations. During the initial integration, we encountered challenges with WhatsApp and the WhatsApp4Dynamics support team was outstanding, staying accessible and responsive throughout. They were highly knowledgeable, effectively diagnosing and addressing issues until everything was resolved. The team’s commitment to seeing the process through and sharing insights was invaluable and made the onboarding smoother. One feature we’re particularly excited about is the customization potential. WhatsApp4Dynamics offers options for further customization to align with our internal processes, which could allow us to tailor it even more closely to our unique needs. We look forward to exploring this as we continue using the app. While we’re early in our journey with WhatsApp4Dynamics, the seamless performance and customization potential set a strong foundation. We look forward to continued use and will provide further assessments as we uncover more about its impact on our workflow. In conclusion, we believe WhatsApp4Dynamics is a fantastic addition to our CRM, combining reliability, robust support, and flexibility for customization. We highly recommend it to teams looking to unify their communication channels within Dynamics 365 and make them work seamlessly with internal processes.
- Shanae Clarke
Click2Clone tool is an amazing tool. It helps to quickly clone any CRM record along with its child records, i.e. Order and Order Lines. The tool is highly configurable to choose which fields and what child records you want to clone. Technical support is very good as well.
- Emilia Arkadyev
We recently enjoyed using this solution and cannot recommend it highly enough. It's incredibly intuitive and adapts seamlessly to the needs of our team and institute at Alumni Relations, IIT Gandhinagar. This solution has become a one-stop shop for our needs, making managing our alumni connection on WhatsApp immensely easy. It has turned around our response time. We are more efficient and quick because of this solution. The support team is fast and effective, assisting within 24 hours whenever needed. The solution is reliable and affordable, making it a perfect fit for our budget. What stands out to us is the support team's commitment to staying updated. They're always ready to implement improvements, ensuring we have the best tools. Overall, this solution has genuinely enhanced our operations, and we are excited to see how it continues to evolve!
- Office of Alumni Relations, IIT Gandhinagar
Just want to say a massive thank you to the team at Inogic for accommodating our requirements into their product in record time. It has been a fantastic experience and refreshing to see a solution provider be as open and responsive as they were. Highly recommend 10/10.
- Gerhard Pretorius
The Kanban add-on for Dynamics 365 is an excellent tool that offers a visual drag-and-drop interface that allows users to easily organize opportunities through different stages. We picked this add-on mainly because it is way more customizable than Microsofts out of the box Kanban view. Inogic provides very good and responsive support for its Kanban add-on when it comes to issues or licensing.
- Fabian Ster
This product is extremely feature-rich with customizable solutions for all industries. The team helps explain each function and is very knowledge about every aspect of the application. I would highly recommend using this application
- Caitlin Owens
I recently had the pleasure of working with Inogic's dedupeD for our organization's duplicate management needs, and I must say that the experience has been nothing short of outstanding. The team at Inogic has proven to be incredibly supportive and dedicated in meeting our unique requirements, going above and beyond to deliver exceptional solutions within a remarkably short time frame. From the very beginning, it was evident that Inogic's team was committed to providing us with the best possible experience. They took the time to thoroughly understand our specific needs and challenges related to duplicate detection and merging, ensuring that their app could be tailored to our organization's workflows seamlessly. What truly sets Inogic apart is their unparalleled support. Whenever we encountered any issues or had questions, their team was always just a call or email away, ready to assist us promptly. Their responsiveness and willingness to address our concerns in a timely manner were truly remarkable. It's a testament to their commitment to customer satisfaction and delivering top-notch solutions. I was particularly impressed with Inogic's ability to provide us with updated solutions that precisely aligned with our requirements. They took our feedback seriously and swiftly implemented the necessary enhancements to improve dedupeD's ability to detect and merge duplicates effectively. This level of customization and agility is a testament to their expertise and dedication to meeting the unique needs of their customers. Thanks to Inogic's dedupeD, we have significantly streamlined our duplicate management process. The app's powerful capabilities, combined with the tailored solutions provided by the Inogic team, have helped us save valuable time and resources, ultimately improving our overall data quality and integrity. In conclusion, I highly recommend Inogic's dedupeD to any organization seeking a reliable and customizable solution for duplicate management. Their exceptional support, rapid response time, and commitment to understanding and addressing customer needs make them a standout choice in the market. Kudos to the entire DedupeD team for their outstanding product and service!
- Ashwiny Ashok
Maplytics has been a lifesaver for our organization. From the very beginning, the Inogic team addressed all of our requirements by teaching us easy configuration and it has turned out to be a fantastic route optimization planner for our sales team. The company has been a dream to work with; they are proactive and flexible. This is the best CRM software vendor I have worked with and I highly recommend to anyone looking for route optimization software.
- Annalaissa Harris
As a consultant for Microsoft Dynamics 365, I can only recommend Maplytics as a great addition to our customers’ CRM systems. With Maplytics, our customers have a graphical overview of all their accounts, contacts and leads and the ability to plan routes for visiting them directly in their CRM system. The support is also very quick and solution oriented. Highly recommend!
- - Dominik Dorschner
We have conducted numerous tests with the Kanban solution provided by Inogic, and so far we have been very pleased with the results. The technical team is always ready to assist and has greatly supported our testing efforts. We believe that this Kanban solution is an excellent way to enhance the CRM process using solutions developed on Dynamics/Power Platform.
- Erico Lima
Working in a charity with numerous and complex relationships, this tool is able to meet our needs to display multiple relationships in a user friendly manner. Not only is the customer support excellent and the tool able to be developed easily by our in house developer; but also, the front end users find it an excellent way to manage and monitor their case loads. One user stated: “I really like this new feature, it has saved a lot of time in trying to find out what support the SU has had.” Would recommend for organisations where having a visualisation of all relationships to a service user, and the ability to create and review related records from one place is desirable.
- Christina Jewell, SSAFA
I use this in a few places throughout my environment. I actually don't interact with the tools directly very much because Inogic has integrated the solution more directly such that it is engaged automatically. The package has never failed to deliver. We are using it in multiple areas to automatically generate a document into a PDF and either send an email automatically or bring the email up on screen for the user to complete. Inogic is a great developer to work with. We conduct most of our communication with them via email. The communication is clear and organized, and therefore efficient. Ultimately, the work is always accurate and thorough. Because of their time difference to us (US / India), we often are able to email them during our day and come in the next to find the work complete.
-Tim Miller, Deppmann
We have used Click2Export for years, it works as intended and their support is excellent.
- Rolf van Rijn, Red Diamond
We used this to build a subscription center to users can get email alerts when certain events happen within the CRM. We have quite a few Inogic solutions. Alerts, Maplytics and Map My Relationships. They all work really well for our needs. But what makes Inogic stand out, is their support. Any issues or even just feature suggestions get a response within 1 business day and they are very open to improving their products based on our feedback. Sometimes a new feature even gets delivered just some weeks after suggesting it. Quite impressive!
- Robert Hawke
Click2Clone is a big time saver for our sales team. They no longer have to re-enter all of the opportunity information each time they have sales to the same client.
- - Nickel, Gregg
This is a wonderful app helps to retrieve accidental deleted records, and columns data. Maintains history of all changes made(excellent feature). App is very easy to install, cheap and can start using it in no time.
- Ram Sama
We have been working with the Inogic Kanban board for a few months and are satisfied with both the solution and the helpfulness Inogiv offers. They are happy to help via an online call and provide good and helpful guides via email. The product meets our expectations in terms of quality, price and service.
- Philip Nielsen
We have found Alerts4Dynamics to be a powerful and flexible alerting solution for a large number of scenarios and users. The Inogic team has been very responsive with support as well which has made our experience even better with Alerts4Dynamics.
- Steve Justice
The flexible and easy-to-use customizations allow us to effortlessly create and manage alerts for various entities and occasions. Additionally, many thanks to the prompt and helpful support team.
- - Yulia Alekseeva, ESPROW
We enjoy the services of radius searches and route optimizations to decrease the downtime for our customers. As our customers are connected via a network of pipes and wires underground, successfully and efficiently locating the affected station is essential for us. Maplytics provides us with this.
- Nikolaj
This is indeed a great tool which helps to solve multiple use cases in several different applications therefore saves lot of time and effort on development. Additionally their customer service team is super responsive in case of any questions/concerns. Highly recommended for any D365 implementation.
- Arun Gupta
Sony Pictures
I recently started using this wonderful tool, and I must say it has been immensely helpful. Not only does it provide the features I need, but the support team behind it is simply fantastic. The tool itself offers a wide range of functions that have significantly improved our workflows. It has streamlined various processes, allowing me to accomplish tasks more efficiently. From its user-friendly interface to its powerful capabilities, this tool has exceeded my expectations. What truly sets this tool apart is the exceptional support provided by the team. Whenever I had a question or encountered an issue, their response time was incredibly fast. They were always ready to assist and went above and beyond to ensure my concerns were addressed promptly. Their knowledge and dedication are truly commendable. I highly recommend this tool to anyone seeking a reliable solution. It not only delivers outstanding performance but also provides an unparalleled level of customer support. Kudos to the team behind this remarkable tool! Disclaimer: This review reflects my personal experience and opinions with the tool and its support.
- - Muschalik Meikel
Super quick glance on the complex layers of contacts and accounts data in CRM. Very intuitive, simple, and efficient but with reasonable price tag. Even its customer service is remarkably swift and supportive. Highly recommend Map My Relationship!
- Kate Myounghee Kim, Green Culture Fund
The Lead Assignment and Distribution App was exactly what our firm was looking for. The Round Robin Assignment feature and the ability to configure various user workloads provided a comprehensive user experience that we were not able to find anywhere else. Moreover, the customer support team at Inogic is awesome. They are very responsive, dependable, and go above and beyond to ensure that the process continues to work effectively. I highly recommend this app to anyone seeking to automate their process!
- Brian Lee, Keystone Law Group
The team at Inogic is awesome and helped me solve a problem that wasn't even their own. Sam went above and beyond to make sure this app works for my business needs. I am happy with the results and how the process is easy to use!
- Jerry Buckholt
“Maplytics”, “Inolink”, and “Attach2Dynamics”
Inogic Products enabled us to enhance the functionality of ACE Service Tech App!
The “Maplytics”, “Inolink”, and “Attach2Dynamics” Inogic Products enabled us to enhance the functionality of our flagship commercial product ACE Service Tech App for D365 CE without having to develop and support those complex features ourselves. We provide our customers with a single license bundle that includes the D365 licensing as well as the suite of Inogic Products we use to equip our product with enhanced features. We can count on Inogic to support us when it comes to maintaining and integrating these three applications into customer deployments.
- Jim Aloye, CEO/Founder/Owner
Does just what we need with some nice customisation options. Good support too!
- Stephen Pryke
We use User Adoption Monitor in our company to track who is using the system and what they are doing. By doing this it allow us to not only see what reps are up to but also allows us a mechanism to improve our company performance by better understanding who our customers are and what their requirements are. It is a critical tool to understanding the Voice of the Customer.
- Bryce Whitlock, Saxco
Maplytics: A solution that quickly recognizes the hiccups and resolves them – No less than 5-star rating! WSAER
- How was your experience with Maplytics?
Most reviews tell how wonderful a company is and skips all the possible hiccups along the way. In our industry we know companies will always have an issue at some point however we judge a company as to how fast the pick themselves up and fix the issues when and if one happens. I am here to say that Maplyics did have a simple communication issue at first however they located the issues solved it quickly and other than that our experience has been nothing but 5 stars since in fact their communication is second to non and customer service is fantastic.
- How did Maplytics add value to your business?
We save countless hours across the board when running our projects. Saving hours leads to a better ROI on both the platform and our bottom line . Maplytics has allowed for faster and greater response from our vendor base which in the construction industry is almost as important as the dollar figure the vendor provides on their bid.
- Would you recommend Maplytics to others? If so, why?
Yes I would… Simply read the info above as I think that speaks for itself as to why Maplytcis is a great platform/addon to MS D365.
- How was your experience with Maplytics support?
Amazing… Sam you are terrific!
- Other comments, if any?
I honestly can't think of anything else to say as we are a very happy user/customer.
- Drew E. Baratz, NM&C Inc.
This application is SUPERB !!! the integration with Microsoft Dataverse is fantastic
- - Matteo Giovannini
For our business needs, we had to create a Power Automate workflow to work ahead of the Lead Assignment and Distribution Application to filter what becomes a Lead in the CRM. Once the Lead is created, based on the parameters we set, the Lead is distributed within seconds! What’s unique about this app is that we couldn’t find another inexpensive solution that could be ready to apply as quickly as possible. Distributing the influx of Leads automatically to our representatives to work adds value by freeing up the manual work saving time. The support of you and your team was right on target within one business day ready to get on a call as needed. I would recommend this application to any small to medium size businesses that are trying to grow to enterprise size because of the affordability, speedy implementation, and the great support!
- Jerry Buckholt, Commercial Fleet Financing
As a renowned consulting firm and one of the largest Microsoft partners in German-speaking countries, ORBIS AG is very reluctant to enter into partnerships. A non-constructive partnership can lead to a loss of reputation on the market. As an Inogic partner, ORBIS must say: - With Maplytics, Inogic delivers a very powerful product. - All questions are answered within a few hours. - Our customers are very satisfied with Maplytics. - We are very satisfied with the partnership.
- Jann G. Marmit, ORBIS
From the first correspondence, my experience with the Maplytics team has been a pleasure. The Maplytics Team is friendly, knowledgeable and responsive, and they were committed to ensuring their tool met my business needs. The smart features in the Maplytics tool have made our search process faster and easier for users, saving hours of employee time each week in both our Operations and Sales departments. The settings/admin interface is easy to use, and their support is one of the best I have worked with. I would absolutely recommend Maplytics to anyone looking for a smart map solution.
- Abby Torres, ReEmployAbility Inc.
- What would you say is unique about Inogic, our services or our way of doing business?
One of the biggest hurdles to overcome in dealing with a totally outsourced/offshore group has to do with trust. Attaining full trust with project deadlines, project scope, and sensitive data. It didn’t take very long before our team could trust all of the great resources at Inogic. Coupled with their extensive knowledge surrounding anything and everything related to Dynamics 365, it makes Inogic an easy go-to partner in our Microsoft ecosystem. Inogic has been very instrumental in our ability to grow quickly over the past couple of years.
- In what way did Inogic add value to the service for which you were engaged?
The way in which Inogic provides full documentation for each task given is definitely a great value add. It allows us to easily understand all the functions under the hood, as well as be able to quickly transform and pass on to clients for their admins and end users to get up to speed.
- In what ways did we make it easy for you to do business with Inogic?
The quick turnaround on project work and individual tasks, along with the time difference, allows us to very often look like magicians to our clients. They ask for a minor change on 2 pm one day, and have it live by their open of business the next day.
- Would you recommend Inogic to others?
Already have and will continue to.
- Should the opportunity arise, would you use our services again?
You better not disappear anytime soon!
We decided to change our provider to Maplytics due to the rich features and the user interface. Choosing the points for route-calculation by mouse is very helpful. Changing the order of the waypoints with drag-and-drop save processing time. The interface is quite comfortable. The Heatmap with automatic mapping to countries or postcode-areas is very cool for visualizing our performance to customers and stakeholders.
We use it mainly to build custom agreements with all the necessary info in it (were doing it manually before) and automatically attach it to an email template. Everything is done automatically with a click of the mouse so it's a real time saver for us. The feature is highly configurable. A new feature was recently added and we can now schedule reports to be sent by email which is also a time saver as we don't have to wait for the reports to be generated on Monday mornings and the reports are available to see even when offline. Works great for us!
- Eric Perigny, Renoassistance
We implemented D365 for Sales for a client that required a migration of 5 years of emails and attachments. The total size of the related email and account document attachments exceeded 20GB. 20GB was the max allotment of storage in our instance. The base configuration and data added another 6GB so we were out of storage before we could go live. I will be happy to answer any questions about our experience with this ISV. Contact them and you can get my contact information. I will be happy to talk with you about our experience with Attach2Dynamics or put you in contact with one of our app dev resources for a technical discussion. We were able to alleviate this issue using Attach2Dynamics. This app allowed us to migrate the document attachments to SharePoint and maintain references/links to the files stored in SP on the email form.
The user experience for the end users is unaffected as well. The user can simply click on the link to the document on the email record and open the document without navigating to SP. The app UI is simple, refined and has very good logging. It is easy to see what was happening behind the scenes. We had visibility into all attachments and emails processed during and after the jobs were executed. To put it simply, the app just worked as advertised. Additionally, the consultants we worked with were pros. This group is well versed in all aspects of D365 and quickly solved our problem. If you are maxing out your storage in CRM then you should contact these folks and see if they can help out.
- Mike Moorehead, MarksNelson
- What would you say is unique about SharePoint Security Sync?
The installation and configuration of the product is very simple and self-explanatory. In addition, Inogic is one of the only companies to offer a product that does not depend on additional services but can be installed as a solution directly in Dynamics 365 CRM.
- In what way did SharePoint Security Sync add value to your business?
The product allows us to replicate the security model from Dynamics 365 to SharePoint directly without having to make major changes to the Microsoft standard. All documents can thus be stored in SharePoint workspace and there is no permission chaos.
- How was your experience with SharePoint Security Sync support?
The support from Inogic is very friendly and helpful. If you have any questions, you will get an answer very quickly and remote sessions are no problem either.
- Would you recommend SharePoint Security Sync to other? If so, why?
Yes. The installation and configuration is easy and the support is good.
After reviewing many CRM mapping add-ons we settled on Inogic’s Maplytics solution. Their solution had as much and even more to offer than many similar solutions at a much higher cost. The Inogic team has been extremely responsive to any questions we may have and has helped immensely through the solution’s launch. Maplytics allows our team to quickly plot Accounts, Contacts, Opportunities, and more directly out of CRM. The interface is extremely intuitive and with knowledge of CRM Advanced Find and custom views the users can map any listing they desire.
- Bob Jagger, Hitachi
Inogic provided fast response to all of our suggestions and improved the product based on these suggestions in subsequent releases. They quickly found a solution for our unique security scenario that was preventing us from using the tool initially. We wanted a tool that was easy to use without having to develop it ourselves, and one that is inexpensive for a large user base, so this worked for our company. The tool runs very quickly, even on a very large list of records. Performance is huge for us, so this is good. Installation and configuration is very simple for a CRM Administrator.
Inolink:
The BEST integration plugin (and support) I have ever had!!! the best way to integrate Dynamics & QuickBooks
…it has far exceeded my expectations. It is no exaggeration that the integration is more complete, and intuitive, than even the Dynamics to Business Central integration, and those were both from the Microsoft stack. Installation is very straightforward, with detailed documentation and explanation of all the involved entities and fields, and once you set it up it pretty much just works. No slow downs, glitches, errors to report. While I was doing the trial evaluation, I reached out with some enhancement requests to integrate exactly to my company's business process, and Sam and the Inogic team have continued to go above and beyond…
We have been working with Inogic for over 10 years.
It is a pleasure to work with Inogic team. They are very knowledgeable and constantly stay on top of emerging technologies.
The quality of development work is really high. All team members we worked with are very dependable and responsible. Questions and inquiries are always answered promptly and in detail.
We hope to keep working with Inogic on many new projects in the years to come.
- Emilia Arkadyev, VoxISM
Inogic has been an outstanding software service partner, consistently providing exceptional support to us over many years. Their expertise, responsiveness, and commitment to delivering high-quality solutions have been instrumental in our journey through the progressive versions of CRM. Inogic's breadth of technical knowledge and availability has made them a trusted and invaluable partner in our CRM journey.
- Ben Nichol, Matthews Safety Products
I have implemented Maplytics for one of my clients and have been impressed both by the functionality and support provided by Inogic. Maplytics is well integrated into Microsoft Dynamics 365 out of the box, and the team promptly helped me whenever I had questions regarding more advanced functionality such as mapping competitors and customer assets, or defining territories using shapefiles. I highly recommend Maplytics for any D365 user providing local services, you'll get a much better understanding of your data and will be able to act on D365 records directly from maps.
- How was your experience with InoLink?
I have been very pleased to work with InoLink. My environment had several custom complexities that InoLink worked through seamlessly. They have been a great partner.
- How did InoLink add value to your business?
InoLink has allowed us to integrate our new Dynamics CRM with our existing Quickbooks backend. With the InoLink integration, my accounting staff can continue to work in Quickbooks while my sales and service staff can work in CRM. Both systems stay synced real-time avoiding double entry and information lags.
- Would you recommend InoLink to others? If so, why?
Yes. InoLink has solved my CRM/QB integration problem gracefully.
- How was your experience with InoLink support?
InoLink support has been very responsive to my questions and issues. They stick with any issues until they’re resolved.
Maplytics is a great addition to mapping CRM data. In addition, if offers effective support when it comes to route planning for the field sales force.
- Tatjana Klingebiel
It could be the customer and region that we were not interested in intense business tempo. Thanks to the user-friendly use of Maplytics, we were able to identify the customers and regions we could not deal with the reports we created. Thanks to this application, we are not only customers that we are not interested in but also see where we should focus. I need to give regular reports to the company we are a dealer of. For reports that I will spend my weeks before using Maplytics, my reports are now ready with a few clicks. It gave us both money and reputation.
- Yunus Emre CENGIZ, TECHNIC
Reach out to us today to know more!